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Struggling to revamp CX and boost profits in your contact center?
Try ContactCenterAi, the only ML-powered contact center solution that transforms customer experience and boosts agent productivity in 6-8 weeks with guaranteed 5x RoI.
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Try ContactCenterAi, the only ML-powered contact center solution that transforms customer experience and boosts agent productivity in 6-8 weeks with guaranteed 5x RoI.
Call summary for 100% of the calls improves productivity, captures call documentation, and saves an average of 50% on call wrap-up time
Call scoring helps identify areas of improvement and promotes best practices with a uniform assessment of 100% of calls
Sentiment analysis of call interactions to drive customer satisfaction by providing real-time insights to take corrective action
Call reason captures highly accurate, unbiased, multi-tiered reasons and insights into why customers are calling
Agent insights (FCR, politeness, call hygiene, comparisons) offer an understanding of agent performance for corrective actions
Trending topics are automatically extracted for agent training, to equip them to address anticipated issues quickly and effectively
Pay us only when KPIs are met. We take the risks and you reap the rewards.
With low upfront investment, quick ROI, and increased customer satisfaction, ContactCenterAi helps you realize the real value of data in 6-8 weeks withguaranteed 5x RoI, while you pay only when your KPIs are met.
Pay only for outcomes
We put our money where the math is. Pay us only when your KPIs are met
Guaranteed 5x ROI in 6-8 weeks
Get tangible value in record time. No more waiting for months or years for uncertain results
Plug, play and go live
Hosted on-premise or as a service, requires no expensive consultants, and is ready to go live
Scalable for businesses of all sizes
Caters to Fortune 5 to mid-sized enterprises across diverse industries
Effortless modernization
Seamlessly upgrade without ripping, replacing, or migrating from existing environments
10x Lower costs of Data Science
Build vs buy. Faster, Better, Cheaper. Less cost, less risk
ContactCenterAi delivers a faster return on investment with a low upfront cost and flexible pricing model, and does not require product consultants. Unlike other tools, ContactCenterAi works with your existing ContactCenter infrastructure with no need to replace the current environment. ContactCenterAi works for Fortune 5 to mid-sized enterprises across all industries
