TMT
Struggling to revamp CX and boost profits in your contact center?
Try ContactCenterAi, the only ML-powered contact center solution to transform the customer experience and boost agent productivity in 6-8 weeks
Ask us how
Sentiment analysis of call interactions to drive customer satisfaction by providing real-time insights to take corrective action
Call scoring helps identify areas of improvement and promotes best practices with a uniform assessment of 100% of calls
Call summary for 100% of the calls improves productivity, captures call documentation, and saves time by up to 10%
6x return of investment and 10% increase in agent productivity
With low upfront investment, quick ROI, and increased customer satisfaction, ContactCenterAi helps you realize the real value of data in 6-8 weeks
6-8 Weeks. Rapid time to Value
Avoid data complexity, talent scarcity, and platform dependency
6x Return on Investment!
No need for a consultant and no need to replace current infrastruture
10x Lower costs of Data Science
Build vs buy, Faster, Better, Cheaper. Less cost, less risk
All your Data
Structured, Unstructured, and Scattered
Responsible Ai Transparency and Explainability
To mitigate risks with fairness and trust in the model
End-to-end
We do the heavy lifting from ingestion to insights
ContactCenterAi delivers a faster return on investment with a low upfront cost and flexible pricing model, and does not require product consultants. Unlike other tools, ContactCenterAi works with your existing ContactCenter infrastructure with no need to replace the current environment. ContactCenterAi works for Fortune 5 to mid-sized enterprises across all industries
Global telecommunication conglomerate
Leading banking and financial services company
Leading US contact center operator
